Responsibility and Services of Upavon
Upavon’s services can generally be divided into 3 major areas, namely
Without efficient and methodical planning, no conference or event will run without problems being incurred. Conversely, if every aspect of a conference has been planned in meticulous detail, the operation on the day will run along well-laid rails.
Upavon will, on your behalf, hold planning meetings with all suppliers of the numerous ingredients that combine to comprise the finished product. Where applicable, a detailed exhibitor manual will be produced after consultation with the venue, stand builders and décor specialists, and we will be happy to present these details on your behalf at an exhibitors’ briefing.
We will liaise on your behalf with suppliers of audio-visual, staging, décor, lighting and security services to name only some, documenting each area to a point where a comprehensive set of Final Specifications is issued to the venue and all suppliers.
Prompt, friendly and efficient servicing of delegates, speakers and exhibitors plays a vital role in ensuring a successful event. Upavon will provide a professionally manned secretariat to provide exactly that. Delegate enquiries and registrations are processed within 24 hours. Continuous contact is maintained with exhibitors, and deadlines for payment of stand deposits and balances closely monitored. Speakers are provided with an efficient and friendly service to ensure their confidence that the right technical equipment will be provided, their travel arrangements facilitated and their knowledge of time and venue of their respective presentations known.
Where applicable, invoices are raised promptly on your behalf, and our conference management software enables us to provide you with numerous reports on items as diverse as delegate numbers, revenue by product code, special meal requirements, hotel and flight details.
Social Media management and website development is also offered as part of the Upavon Service.
This area of responsibility is of course the most visible to the delegate, exhibitor, client or speaker. Upavon will provide a professionally staffed registration and assistance desk and Conference/Event Director with responsibility for ensuring that all contracted services are provided without complication.
Every venue is more attentive to its performance when it is known that demanding and experienced Event managers are monitoring its standards, and Upavon is well known for its exacting pursuit of performance excellence.